What can you expect when you register as a buyer with Indago?
Our agents are committed to ensuring that your buying experience will be a positive one and as stress free as possible. Your needs will be listened to and we will only contact you to offer properties that genuinely represent the criteria and budget you have given us.
All viewings will be confirmed by the agent who will accompany you giving all details of the appointment including date, time and property address. We strive to always arrive on time but should there be any unforeseen delay we will call or text you in advance so that you are not kept waiting.
We pride ourselves on our knowledge and understanding of our properties and indeed the local area. Should you present a question that we cannot answer immediately rest assured that we will speak to the relevant people and contact you as soon as we have the information that you require.
Making an offer:
One fear many buyers have is being put under pressure to make a decision. We will never do that, we want you to take your time and only commit to a property when you are sure it is right for you. If you need to see the property on more occasions or bring friends or family to help you make your decision we will be happy to show you again. We understand that buying a property is usually one of the biggest financial decisions you will ever make so help us make sure it is the right one for you. Once you have found your perfect property we will ask you to complete an offer form and then we can present your offer to the vendor.
What happens once my offer is accepted?
Your agent will guide you through the whole process step by step. We will require certain documentation including proof of ID and written confirmation from your mortgage broker or bank to confirm your ability to proceed at the level of the agreed purchase. We will discuss and agree timescales that are achievable for both you and your vendor and solicitors will be instructed to commence the conveyancing process. We will work alongside you offering advice and help where necessary until the day that you complete and collect the keys to your new property.
We can assist you with details of independent financial advisers, solicitors, surveyors and other professionals but we will never push any of these services on you, our focus is on our properties and you as our potential purchaser.
A key part of the buying and selling process is the communication between the agent with their buyer, vendor and all the professionals working towards the same goal, a successful completion. We will liaise with you and all parties frequently to ensure that we can anticipate any potential issues and seek to resolve them to the satisfaction of everyone involved. We are available to meet with you to discuss any concerns or queries that arise, over a coffee in our office, at the property or by telephone or email.
We want your experience of buying a property through Indago to be a positive and pleasurable one. Our aim really is to exceed your expectations and for you to have happy memories from working with us.